API : IPTV : Service cases : Get

Introduction

This will get a single Service case

A service case is created when service is needed for a FlexCare android tablet or STB

URL	https://api.telecomx.dk/iptv/servicecase/SERVICE_CASE_ID
Method	GET
Access level	RESELLER_ADMIN, ADMIN
Param	SERVICE_CASE_ID	Unique id of service case.
Query	extendDevice	True if whole device has to be returned

https://api.telecomx.dk/iptv/servicecase/12345678901234567890ABCD
https://api.telecomx.dk/iptv/servicecase/12345678901234567890ABCD?extendDevice=true

JSON object
_id	ObjecId	Unique id of the Service case
location	String	Location of where device is placed
ean	String	Ean number of Service case
incident	String	What is the issue
orderer	String	Name of orderer
powernetRef	String	Reference to PowerNet, Name / device
description	String	Description of what was done to fix the issue
device	String. Object in extendDevice = true	DeviceId of device issue is related to / Device object
reseller	ObjectId	Unique id of reseller of the device
serviceDate	Date(ISO)	Date of when service case was resolved
pdf	ObjectId	Unique id of pdf file if pdf file is generated
products	Array	List of products used in service case
products[].name	String	Name of product
products[].productCode	String	ProductCode of product
products[].price	Number	Price of product
products[].amount	Number	Amount of this product