API : Helpcenter Case Images

Introduction

Fetches images related to a message in a Helpcenter Case. Images larger than 5 MB are skipped.

Request

URL	https://api.telecomx.dk/helpcenter/message/MESSAGE_ID/images
Method	GET
Access level	RESELLER_ADMIN with HELPCENTER feature, or ADMIN.
Param	MESSAGE_ID	Id of the message (Microsoft Graph message id).

Query example

https://api.telecomx.dk/helpcenter/message/AAMkAGI2TAAA=/images

Response

JSON object
images	Array	Array of images, see definition below.
images[].attachment	Boolean	True when the image is an attachment, false when it is inline.
images[].contentBytes	String	Base64 encoded content of the image.
images[].contentType	String	Type of the image: image/jpeg, image/png, …
images[].contentId	String	The content ID of the image. Null for attachments.

Example

{
  "images": [
    {
      "attachment": true,
      "contentBytes": "iVBORw0KGgoAAAANSUhEUg...",
      "contentType": "image/png",
      "contentId": null
    },
    {
      "attachment": false,
      "contentBytes": "/9j/4AAQSkZJRgABAQEAYA...",
      "contentType": "image/jpeg",
      "contentId": "ii_abc123"
    }
  ]
}

Errors

Error code	Message	Description
400	messageId	Invalid messageId
404	helpcenter	Helpcenter not found
401	helpcenter	Access token expired
404	attachments	No attachments found
403	access_denied	Insufficient access level
500	internal_error	<Unspecified>

WIKI

Table of Contents

API : Helpcenter Case Images

Introduction

Request

Query example

Response

Example

Errors