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api:iptv:servicecases:create

API : IPTV : Service cases : Create

Introduction

This will create a service case

A service case is created when service is needed for a FlexCare android tablet or STB

Request

URL https://api.telecomx.dk/iptv/servicecase
Method POST
Access level RESELLER_ADMIN
ADMIN
Body location  String  Location of where device is placed
ean  String  Ean number of Service case
incident String What is the issue
orderer String Name of orderer
powernetRef String  Reference to PowerNet, Name / device
description  String Description of what was done to fix the issue
device String  DeviceId of device issue is related to
reseller ObjectId Unique id of reseller of the device
serviceDate Date(ISO) Date of when service case was resolved
products Array List of products used in service case
products[].name  String  Name of product
products[].productCode  String  ProductCode of product
products[].price Number Price of product
products[].amount Number Amount of this product

Query examples

https://api.telecomx.dk/iptv/servicecase

Response

JSON object
_id ObjecId Unique id of the Service case
location  String  Location of where device is placed
ean  String  Ean number of Service case
incident String What is the issue
orderer String Name of orderer
powernetRef String  Reference to PowerNet, Name / device
description  String Description of what was done to fix the issue
device String. Object in extendDevice = true  DeviceId of device issue is related to / Device object
reseller ObjectId Unique id of reseller of the device
serviceDate Date(ISO) Date of when service case was resolved
pdf ObjectId Unique id of pdf file if pdf file is generated
products Array List of products used in service case
products[].name  String  Name of product
products[].productCode  String  ProductCode of product
products[].price Number Price of product
products[].amount Number Amount of this product

Errors

Error code Message Description
404 id Not found
403 access_denied Insufficient access level
500 internal_error <Unspecified>
api/iptv/servicecases/create.txt · Last modified: 2023/11/29 10:32 by Mikkel Frederiksen

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